Ottawa says federal support for airline industry contingent on refunding customers

Article Link: https://calgarysun.com/travel/travel-canada/ottawa-says-federal-support-for-airline-industry-contingent-on-refunding-customers/wcm/a501ff67-78f1-49c3-b58c-9b539b9c3897

New federal support for Canada’s pandemic-battered airline industry will be contingent on carriers providing refunds to passengers whose flights were cancelled, the government announced on Sunday. Transport Minister Marc Garneau laid out the requirement as he announced that Ottawa is ready to respond to the sector’s desperate pleas for federal assistance by launching talks later this week. Yet Garneau also made clear what the government would be demanding from airlines, starting with refunds of what is believed to be millions of dollars in prepaid flight tickets and a curb on cancelled routes. “Before we spend one penny of taxpayer money on airlines, we will ensure Canadians get their refunds,” he said. “We will ensure Canadians and regional communities retain air connections to the rest of Canada.”