EI call centre keeps the unemployed hanging on the telephone

Article Link: https://torontosun.com/news/national/ei-call-centre-keeps-the-unemployed-hanging-on-the-telephone

Discussion posted by: IRWeasel

Unemployed and looking for help via a federal 1-800 number in Canada? Be prepared to be on hold for 93 minutes on average, according to Blacklock’s Reporter. The revelation from the Employment and Social Development Canada ministry comes after MPs got thousands of complaints from constituents who weren’t able to reach the government number during the COVID-19 pandemic crisis.